Locally owned plumbing in Elyria, Ohio, since 2012

Plumbing Repair & Service Homes and small businesses in Elyria and nearby Lorain County communities

Call to arrange a visit

(440) 740-3345

Mon–Fri 8:00 am–11:30 pm
Sat–Sun 7:00 am–10:00 pm

Request Plumbing Service

Send the details and a good time to reach you. We call you back during working hours to talk it through and set up the visit.

Water leaking, backing up, or no water at all?

Do not wait for a call back. Shut off the main water valve, then call us now: (440) 740-3345

Not sure where the valve is? The emergency page shows where to look.

Your Request

Thank you, your request was sent.

We will call you back during working hours to go over the problem and set a time. If water is leaking or backing up right now, call us as well. (440) 740-3345

Please enter your name.

Please enter a phone number we can call back (10 digits).

That email address does not look right.

Please enter a five-digit ZIP code, or leave it empty.

How urgent is it?

Photos help. The form cannot carry pictures, so after you send it, email photos of the problem (the leak, the water heater's label, the area under the sink) to office@chestnutheightsplumbing.com with your name.

We use these details only to answer your request. See our privacy policy.

Or call (440) 740-3345

What Happens Next

  1. We call you back

    During working hours, at the number you gave. If you sent the request at night, it is waiting for us when we open.

  2. We talk it through and set a time

    A few questions about what is happening, then a visit time that is realistic, and we keep to it.

  3. We find the cause and quote

    At the visit we find what is wrong, explain it in plain terms and give you an honest quote before any work starts.

What to Have Ready

  • The address and the best number to reach you, plus the ZIP code if you are near the edge of our area.
  • What the problem is, where it is and when it started; whether it is getting worse.
  • For a water heater: the brand, the size and the age from the label on its side. A photo of the label is even better.
  • Photos of a leak, a stain or the area under a sink: email them to office@chestnutheightsplumbing.com with your name.
  • If you rent, your landlord's or property manager's name, so the repair is approved quickly.

How Each Kind of Request Is Answered

Request types and how we confirm
Request type Response How we confirm
A phone call during our hours We talk it through and set a time on the same call On the phone, right then
This request form We call you back during working hours A phone call to agree the time
An email with photos We look at the photos and get back to you A reply by email, or a call if it is easier
A request sent after hours It is waiting for us when we open A call once we are open

We do not promise arrival times on the website; when we set up the visit, we tell you honestly when we can be there.

Hours, Phone and Area

Chestnut Heights Plumbing

Elyria, Ohio
Phone: (440) 740-3345
Email: office@chestnutheightsplumbing.com

Working hours
Mon–Fri 8:00 am – 11:30 pm
Sat–Sun 7:00 am – 10:00 pm

Serving Elyria and nearby Lorain County communities. Check your ZIP code.

Map of the Chestnut Heights Plumbing service area Lake Erie runs along the top. Elyria sits in the middle of a shaded circle. Lorain, Sheffield Lake and Avon Lake are to the north on the lakeshore, Avon to the northeast, North Ridgeville to the east, Grafton to the south, Oberlin to the southwest with Wellington south of it, and Amherst to the west. Lake Erie Black River Lorain Sheffield Lake Avon Lake Avon North Ridgeville Grafton Oberlin Wellington Amherst Elyria home base N
Simplified map, not to scale: Elyria and the communities around it that we serve.

Estimates, Payment and Preparing for the Visit

Is there a charge for an estimate?

Ask when we call you back: we explain how the visit and the quote work for your job before anyone comes out. Either way, you get an honest quote before any work starts, and nothing is done until you agree.

How do I pay?

We go over payment when we give you the quote, so you know before the work starts how and when it is due. If a landlord, a property manager or a business pays for the work, tell us when you book.

How should I prepare for the visit?

Clear the cabinet under the sink we are working on, and the space around the water heater, the main shutoff or the cleanout if the problem is there. Put pets in another room, and let us know about parking or a side door if the front is hard to reach. That is all; we bring drop cloths and shoe covers.